Experiencing Wi-Fi issues on your Mac can be frustrating, especially when you rely on a stable internet connection for work or entertainment. If your Mac is not connecting to Wi-Fi, don’t worry—there are several proven methods to fix the issue. Below, we outline the best troubleshooting steps to help you resolve this common problem.
1. Check Your Wi-Fi Connection
Before troubleshooting your Mac, ensure that the issue isn’t with your router or internet service provider (ISP). Try these steps:
- Restart your Wi-Fi router.
- Connect another device (like a smartphone) to the same Wi-Fi network to check if it’s working.
- Move closer to the router to rule out weak signal issues.
If other devices connect but your MacBook is not connecting to Wi-Fi, move on to the next steps.

2. Restart Your Mac
A simple restart can often resolve minor system glitches causing connectivity issues. Click on the Apple menu and select Restart to reboot your Mac. After it restarts, try connecting to Wi-Fi again.
3. Forget and Reconnect to the Network
If your MacBook won’t connect to Wi-Fi, forgetting the network and reconnecting can help.
- Click the Wi-Fi icon in the menu bar and select Network Preferences.
- Choose Wi-Fi from the left panel.
- Select Advanced and find your Wi-Fi network in the list.
- Click the network, then hit the minus (-) button to forget it.
- Reconnect by selecting the network and entering the password.

4. Reset the SMC and PRAM/NVRAM
Resetting your Mac’s System Management Controller (SMC) and PRAM/NVRAM can resolve Wi-Fi connectivity issues.
Reset SMC (for Intel-based Macs):
- Shut down your Mac.
- Press Shift + Control + Option + Power simultaneously for 10 seconds.
- Release the keys and turn on your Mac.
Reset PRAM/NVRAM:
- Shut down your Mac.
- Press Option + Command + P + R immediately after turning it on.
- Hold the keys for about 20 seconds, then release them.
For M1/M2 Macs, restarting the device is usually sufficient as these models reset automatically.
5. Check Your Network Settings
If you are still struggling with Wi-Fi issues on your Mac, a professional MacBook repair Ottawa might be necessary. Our expert technicians at GCOM Support specialize in diagnosing and fixing all MacBook connectivity problems, including Wi-Fi failures.
If your Apple Mac is not connecting to Wi-Fi, incorrect network settings might be the cause. You can reset them as follows:
- Go to System Settings > Network.
- Click Wi-Fi and turn it off for 30 seconds, then turn it back on.
- Click Advanced and remove old or duplicate Wi-Fi networks.
6. Update macOS
Outdated macOS versions can cause connectivity problems. To check for updates:
- Open System Settings.
- Click General > Software Update.
- If an update is available, install it and restart your Mac.
7. Run Wireless Diagnostics
Mac computers have a built-in Wireless Diagnostics tool that can help identify connectivity issues:
- Hold Option and click the Wi-Fi icon in the menu bar.
- Select Open Wireless Diagnostics and follow the instructions.

8. Check DNS Settings
If your MacBook is connected to Wi-Fi but no internet access is available, changing your DNS settings might help.
- Go to System Settings > Network > Wi-Fi.
- Click Details next to your network.
- Select DNS and add these public DNS servers:
- Google DNS: 8.8.8.8, 8.8.4.4
- Cloudflare DNS: 1.1.1.1
9. Disable VPN or Security Software
Sometimes, VPNs or third-party security apps interfere with Wi-Fi connections. If your Mac computer is not connecting to Wi-Fi, try disabling any active VPNs or security software and check if the issue persists.
10. Contact Professional Repair Services
If you’ve tried all these solutions and your Mac is still not connecting to Wi-Fi, there might be a hardware issue. At GCOM Support, we specialize in MacBook repair in Ottawa, including Wi-Fi troubleshooting and hardware repairs. Read other PC Issues here.