Virus & Malware Removal

Your computer won’t tell you when it’s infected but you’ll definitely notice a significant difference in overall performance. We will take the time necessary to analyze and clean out all viruses, spyware, and malware.

Viruses have multiple types & these types affect devices differently. You can expect us to help you remove all of these types of viruses:

  • Trojan Removal
  • Ransomware Removal
  • Worm Removal
  • Rootkit Removal

Computer viruses and malware can cause a variety of security issues. Symptoms can include system freezes/crashes, annoying popups or error messages, and other unexpected behavior. You can find more information on how these viruses interact with your system HERE. If your computer, laptop, or MacBook is exhibiting any of the following behaviors, do not hesitate to contact us for a full system diagnostics and virus removal service.

Keep in mind, your computer/laptop/MacBook may not tell you it’s infected. You must always be careful and remain aware of your computer’s behavior. We strongly recommend investing in a robust internet security program that will protect you while connected to the Internet. We also recommend purchasing a subscription to ensure continued support.

 

iMac & MacBook Misconceptions

Many have the misconception that Apple products are free of viruses because they are 100% secure. This is false as they too are subject to all kind of viruses and breaches.

Though it is true that a virus on an iMac or MacBook is not as common as on a Windows device, this is not because of their security features but simply because of their market share.

It is more efficient for the type of people who create viruses to make them for a larger sample size. You can see here, the market share of Windows vs all Operating Systems.

 

It’s best to get your devices checked for viruses, no matter the Operating System, to keep them safe. And we’re here to help with that!

OS Market Share Stats

It’s best to get your devices checked for viruses, no matter the Operating System, to keep them safe. And we’re here to help with that!

Unexpected Behaviour

If you notice strange computer activity, you may be infected with some sort of virus or malware. Examples include random mouse clicks, files/folders, and programs opening randomly or regular error messages. If your computer is doing anything on its own, you should contact us immediately for assistance.

Very Slow Computer & Internet

If you experience a gradual change in processing speed, this is likely normal hardware degradation, however, if you notice an immediate change in internet speeds or overall computer processing speed, then you may want to have us check out to ensure everything is running as smoothly as possible.

Random Advertisements

It’s normal to see regular ads while browsing the Internet (you should avoid clicking on any unless you trust the source). If you start getting popups/ads when you’re not using the Internet, then your computer or laptop may be infected with some form of virus/malware. Run a scan immediately and contact us for further assistance.

Error Messages

One of the most common ways of finding out something is wrong is when your system shows you error messages. If you receive any error message related to missing system files, you should research the error and call us for assistance.

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