GCOM Support Services

4.9 375 reviews

  • AMAZING and quick service for an extremely reasonable price. Best Buy would not even look at my MAC stating that if there was water damage they could not retrieve … More my data. They were more interested in selling me protection which I refused six times. I felt pressured which clients should not have to go through when purchasing a new computer. I highly recommend GCOM Support Services to everyone who needs repairs. AMAZING client service. Thank you, thank you.
    Avatar Aline DesLauriers ★★★★★ 3 months ago
  • Tremendous customer service, specifically Jerry the manager. I had an issue that required specific expertise and he advised me of all the options I had available … More to me and even went above and beyond in trying to help me resolve it. There was a separate issue I was also inquiring about, not related to the original and Jerry went out of his way to do some research for me, called me back and provided me with the information I needed to make a very important decision and it turned out to be the best one. Prices are a bit high for the services they provide, but honestly the customer service I received more then makes up for it. 5 star service no doubt.
    Avatar Izak Birungi ★★★★★ 3 weeks ago
  • A1 service! Very knowledgeable staff. The technician diagnosized all three of my laptops that I brought for repairs and he proffered a very cost-effective solution … More to my problem. To my surprise, he figured out the problem with one of the laptops that another big name computer repair shop had declared too expensive to repair. The problem turned out to be just a broken piece of hing plastic. Thank you GCOM Support Services.
    Avatar Anthony Onwuachi ★★★★★ 4 months ago
  • Great and reliable service! Brought in my laptop to replace the hard drive and the technician was knowlegeable and answered all of my questions. Got my fixed laptop … More the next day! I would recommend GCOM to anybody who needs prompt and reliable service.
    Avatar Rick ★★★★★ a week ago
  • Had multiple devices repaired at GCOM. They were able to save my Mac after I spilled 2 cups of lemon water on the keyboard. I also had to cancel a job shortly after … More booking it and they were very professional about it.Overall, the people at GCOM are very professional and competent.
    Avatar Luc Charbonneau ★★★★★ 3 months ago
  • I had a great experience! My laptop wasn’t working well and I was able to bring it the next day. The diagnosis didn’t take long and they pin pointed the issue. The … More only reason I didn’t give a five star is because I am getting the repair done elsewhere as I found a lower cost.
    Avatar Pretty Mesmerizing ★★★★ 7 months ago
  • After struggling for days with a non-functional PC and juuuust before I threw it off a cliff, I made an appointment with GCOM to see what they could do. They had … More it functional and back in my hands super quickly and for a reasonable price. I regret not calling them sooner!
    Avatar Susan Anderson ★★★★★ 6 months ago
  • Great service and reasonably priced, dropped off my laptop to fix a connectivity issue, they diagnosed the problem and returned the computer the next day working … More perfectly. Will definitely return for future service. Thank you.
    Avatar John Cutler ★★★★★ 7 months ago
  • Having some real annoying printing problems, a home visit by Jerry has my printer software and my printer performing "as new" once again. Jerry is a … More very knowledgeable technician and a real pleasure to deal with. I am most happy to give him an A-1 rating .
    Avatar David Smith ★★★★★ 8 months ago
  • GCOM responded quickly and gave me piece of mind by addressing some security and technical issues. I also appreciated the advice and follow-up provided by Jerry. … More
    Avatar Gilles Archambault ★★★★★ 7 months ago
  • I was building my own PC and ran into some problems, it would not post. Brought it in for GCOM Support Services to look at. The fellow at the counter, Tyler, … More was very helpful and professional. He took my computer in, and later that same day phoned to say he had it up and posting. When I came to pick it up, he helped carry it to my car (it’s a heavy unit). I could not have been more pleased. Well done. Would highly recommend GCOM Support Services and should the need exist, I will use them again for sure.
    Avatar Rob Latour ★★★★★ a year ago
  • Great service. Tyler and Jerry were great at communicating the issues over the phone and fixed my laptop as fast as they could. The computer was locked out and they … More were able to reinstall Windows to get me up and running again. Thanks guys.
    Avatar Eric Gravelle ★★★★★ a year ago

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