Computer & Console Repair in Ottawa
Bring your laptop, desktop, Mac, game console or graphics card to our shop on St. Joseph Blvd in Orleans. We diagnose the problem, give you a written quote before any work starts, and handle everything from cracked screens and worn batteries to board-level micro-soldering.
How Can We Help You?
Laptops, desktops and Macs from every major brand, plus game consoles, handheld PCs and graphics cards. Every repair starts with a diagnosis and a written quote before any work begins.
Board-level repair for businesses
Component-level repair of automotive modules, industrial and commercial electronics, and volume or contract work. Ship or drop off a board and get a written quote before any repair.
Why Choose GCOM Support?
What you can expect when you bring a device to our Orleans shop.
Common Parts in Stock
We keep the most requested parts on hand, so many repairs are done within 24 to 48 hours. When a part has to be ordered, we tell you the expected wait up front and keep you posted until your device is ready.
A Written Quote First
Every repair starts with a diagnosis (from $45, higher for some services) and a written quote. No repair work begins until you approve it, and we explain the problem in plain language, without the jargon.
Board-Level Repair In-House
Our bench has microscopes and hot-air rework tools for micro-soldering. HDMI ports, charging ports, logic boards and graphics cards can often be repaired at component level instead of being replaced.
Warranty on Every Repair
Most laptop screen replacements come with a lifetime warranty, and MacBook screen replacements and other repairs carry a 90-day warranty. If a problem related to the repair comes back in that time, we fix it at no charge.
Excellent
Based on 800+ reviews
I brought in my ps3 with a broken laser, I unfortunately went ahead and tried to fix it myself not knowing my model is very finicky… Although they weren’t able to fix it, they tried everything in their power to fix it for a reasonable price and gave solid advice on what to do next. I will be doing business with them in the future!
Very helpful and knowledgeable. Took it in a second time no charge to get to the bottom of the issue. Figured it out and gave great advice and recommendations. 100% would recommend to others
Their staff were very nice and saved me as much money as possible, I would definitely return there to have more computers worked on. Thanks.
Excellent (and friendly) walk-in service. A little confusion about what was requested and delivered but it was resolved with no issue.
Quick service and good price
Awesome and easy. Dropped off a bricked steam deck, they had it repaired in 3 to 4 hours and got a text notification to let me no it was ready. 10/10
They are very helpful
GCOM provided professional and helpful service. They explained everything clearly and gave useful advice on properly positioning and ventilating my son’s PS5. I appreciated their courteous communication and guidance.
They are very helpful. They fixed the issue of the ps4
My experience with GCOM Support was excellent from start to finish. They repaired my ASUS TUF RTX 4080, which had VRAM issues, and honestly, not many shops can handle that kind of high-end repair. (They may well be the only place in Ottawa that can) They were very professional. They took detailed notes on every symptom, how and when the card was failing, and the tests I wanted run on it (MODS). I also got to see their workshop: it's clean, well organized, and has everything needed to repair high-end GPUs. They did a full evaluation, then gave me a quote, and they were completely transparent throughout. They kept me updated and communicated well. Before going to them, I'd tried a few other places and found out that not every shop has the equipment for high-precision work. GCOM does, and they clearly have a lot of experience and know-how. I don't usually write reviews, but I'm really happy with the work. Getting my RTX 4080 fixed and back in my system was a huge win for me. Thanks again.
very helpful team, offered a solution and refunded me the ordered part for my mac when ultimately it didn't work. would use them any time.
They fixed my ps3 as quickly as possible
Extremely Professional .
They answered all of my requests and went above and beyond my expectations. Excellent service, absolutely impeccable. Highly recommend!
(Translated by Google) Excellent service with advice to avoid future problems. Affordable price compared to other places I checked for the same repair. (Original) Super service avec conseil pour éviter problème future. Prix abordable comparativement à d’autre place vérifier pour même réparation.
Exceptional service. My computer was in for a big repair and they kept me informed every step of the way. The price was more than fair and their expertise was unmatched. The manufacturer of my PC said minimum 3 month turn around time for the repair but these guys got it done in a fraction of the time. 10/10 would recommend to anyone
everything was fixed. All good Thanks very much!
Amazing service. Fast and easy. Fixed my GPU hotspot temperature issue and went above and beyond with repasting my cpu also. Thank you for everything.
Won't take my computer anywhere else. 9800x3D 5090
Nadine was excellent. My Mac was tampered with by another repair shop. I brought it here to get the battery replaced and not only did he replace the battery in 2 days (including Labour Day), he fixed my broken speaker and properly reassembled the MacBook when it wasn't put together properly by the other shop. I couldn't recommend this place more to anybody if you need to get your devices repaired.
Frequently Asked Questions
Quick answers about appointments, turnaround, warranty and what we repair.
More questions? Visit our full FAQ
Schedule an Appointment Anytime
Book a time online, call us, or walk in Monday to Saturday, 10am to 6pm. We look at your device and give you a written quote before any work starts.