Volume & Contract Repair for MSPs and Resellers
Recurring board-level repair with a dedicated contact and turnaround to an agreed SLA. Built for MSPs, IT resellers, refurb shops, school boards, and government clients.
Who this is for.
- MSPs with hardware overflow that doesn't justify an in-house bench tech.
- IT resellers and refurb shops needing reliable board-level work to put inventory back on the shelf.
- School boards and government with device fleets repaired at the board level and put back into service.
- Retail and hospitality with POS, kiosk, and handheld fleets.
How contract work runs.
We agree the scope up front: device categories, models, and expected monthly volume. You send hardware as it comes in, and turnaround runs to a published SLA we both sign.
NDA available before any unit specs or device photos are shared.
Getting started.
Reach out through the inquiry form or give us a call to talk it through. Useful things to share when you have them: expected monthly volume by device category, models in scope, turnaround you're working with, and whether you need failure-analysis reports per unit. We'll come back with a contract proposal.
What we handle
Recurring Volume
Send hardware as it comes in, week after week. We agree the scope up front by device category and expected monthly volume.
Warranty Overflow
Excess warranty work routed to us when your bench is full. Same documentation, same turnaround commitment.
Ship-In or Drop-Off
Ship units to us or drop them off at our Orleans bench. Call or message us first to arrange it.
Dedicated Account Contact
One point of contact for status updates and escalations. A direct phone line, not a ticket queue.
Documentation per Unit
Each unit comes back with documentation of what we did, so your team can finish any post-repair coding or calibration.
NDA on Request
An NDA is available before any unit specs or device photos are shared.
Tell us what you're sending.
Written quote within 1 business day. NDA available on request before any specs or photos are exchanged.
Phone: (613) 424-0444
Address: 3735 St. Joseph Blvd, Unit E, Orleans