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PS4 HDMI Port Repair, PS4 / Slim / Pro

No picture on the TV but the console powers on? Whether it's the original PS4, the Slim, or the Pro, the HDMI port replacement is the same kind of bench work and we do it regularly.

The PS4 HDMI port, after a decade of being a PS4 HDMI port

The PlayStation 4 launched in 2013. A lot of consoles out there have been plugged into the same TV for a decade with the same cable running behind the same TV stand. Every time the cable gets jostled, the pull goes to the solder joints. Eventually one of two things happens: the pins inside the port get bent or pushed out of contact, or the solder joints under the port crack from accumulated mechanical stress.

Either way, the visible symptom is the same. The console boots, the fan spins up, the indicator light comes on, and the TV shows nothing. Sometimes there's a brief flicker of video and then it cuts out. Sometimes the picture is there but jumps, flickers, or shows static.

Quick diagnostic before you bring it in

Three things worth ruling out, in order:

  • Swap the HDMI cable for a different one. A failed HDMI cable looks exactly like a failed HDMI port.
  • Try a different TV or a different HDMI input. Some TV inputs fail too. If the PS4 shows up on a different TV, the original TV input is the problem, not the console.
  • Look at the port itself with a flashlight. Bent or shoved-in pins are usually visible. So is a port that's been pushed sideways enough that the plastic is misaligned with the chassis cutout. If the damage is visible, the port needs replacement.

The three PS4 generations, all the same fix

Original PS4 (CUH-10xx, 11xx, 12xx), PS4 Slim (CUH-2xxx), and PS4 Pro (CUH-7xxx) all use the same HDMI connector. The board layouts differ. The cooling on the Pro is more involved and the disassembly takes longer because the heatsink and the cooling fan have to come off to get clean access. The actual HDMI port replacement is the same kind of micro-soldering work on all three.

What about collateral damage?

On a PS4 that's been pushed hard for years, the HDMI port isn't always the only thing that's failed. Sometimes the small filter components next to the port have blown, and occasionally the HDMI driver chip itself has died. We check this as part of the diagnosis so we're not replacing only the port on a board where something else needs attention too.

If your PS4 also has other issues

If the console powers on with the blinking blue light symptom, or shuts itself off shortly after boot, see our PS4 blinking blue light repair page. If the disc drive isn't reading or won't eject, see PS4 disc drive repair.

Our Services

Original PS4 HDMI Replacement

HDMI port replacement on the launch-edition CUH-10xx and revised CUH-11xx and CUH-12xx PS4 boards.

PS4 Slim HDMI Replacement

Same repair on the slimmer CUH-2xxx series PS4 Slim, where the board layout is different but the port and the work are the same.

PS4 Pro HDMI Replacement

PS4 Pro CUH-7xxx series HDMI port replacement. Pro boards have a different cooling layout that needs to come apart, but the HDMI repair itself is the same.

Adjacent Component Check

Inspection of the HDMI driver chip and filter components around the port for collateral damage, especially common on heavily-stressed PS4 boards.

Frequently Asked Questions

The port sticks out of the back of the console with no strain relief, and the cable hangs straight down behind most TV setups. Any pull, snag, or sideways force on the cable transfers directly to the solder joints and pins inside the port. After enough years and enough cable movement, the port itself bends or the solder joints crack.
Yes: original PS4 (CUH-10xx through CUH-12xx), PS4 Slim (CUH-2xxx), and PS4 Pro (CUH-7xxx). The HDMI connector is the same on all of them. The boards are different and the disassembly varies, but the actual port replacement is the same kind of work.
Usually yes. DIY pin straightening sometimes works as a temporary fix, but it usually accelerates port failure because the pin contact surface gets damaged in the process. The full port replacement still works regardless of what was tried beforehand. Bring it in.
Honest answer: yes for a lot of people. A working PS4 still plays a massive library of games, including everything in your existing PS4 game collection. A HDMI port repair is a small fraction of the cost of replacing the console with a used or refurbished one, let alone a new console. If the rest of the PS4 is in good shape, the repair makes sense.
Typically 2-3 business days for a PS4 HDMI repair, including diagnosis, the port replacement, and bench testing.

More questions? Visit our full FAQ

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