Your Switch won't charge, charges only at certain angles, or won't dock anymore. The USB-C port on the bottom of the Switch is the usual culprit and we replace it on the bench.
The USB-C port on the bottom of the Switch is the only physical interface the console has for both charging and docking. Over years of use it sees a remarkable amount of mechanical stress: every time the Switch docks, every time you plug in a charger, every time the cable gets bumped or pulled from an angle. It's a single point of failure and it eventually wears out.
The Switch isn't unique in having a USB-C port that fails, but it does have an unusually high rate of port failures because of how heavily that one port gets used. Most of the Switches that come in for charging problems turn out to need the port replaced.
Two quick things to rule out:
If a known-good cable and adapter still don't charge the Switch and the port looks fine externally, the fault could be the port (with internal damage not visible from outside) or the M92T36 power management chip on the motherboard.
The Switch's USB-C charging is managed by a small chip on the motherboard called the M92T36. It handles the power negotiation between the USB-C port and the rest of the console. There's a well-documented history of this chip failing on Switches that have been used with non-Nintendo docks, which can feed incorrect signaling through the port and damage the chip over time.
When the M92T36 fails, the symptoms can look identical to a dead charging port: no charge, intermittent charge, won't dock. The diagnosis is what distinguishes them. If the port is healthy and the M92T36 isn't, the repair is on the chip rather than the port.
The Switch comes apart down to the motherboard and the damaged USB-C port is removed under microscope using a hot-air rework station. The pads underneath get cleaned and inspected for any damage, and any trace repair is done before the new port goes on. The replacement port is then soldered to the board with fine-tip work, and the console is tested with a charger before reassembly.
For M92T36 replacement, the work is similar but on a different component. Same kind of micro-soldering techniques, applied to the power management chip rather than the port.
If the issue is "Switch charges fine in handheld mode but won't display on the TV through the dock," that's a different problem and it lives on our Switch HDMI and dock repair page. We also handle screen replacement and Joy-Con drift if you have multiple issues going on.
Removal and replacement of the USB-C connector on the Switch's main board using fine-tip soldering work under microscope.
Diagnosis of the M92T36 power-management chip, which is a known failure point especially on Switches that have been used with third-party docks.
Component-level repair on the charging circuitry around the USB-C port when the fault traces to surrounding components rather than the port itself.
Original Switch, Switch OLED, and Switch Lite all serviceable. Each has its own board layout but the USB-C port replacement is similar work across all three.
Book your repair online or visit us at our Orleans location. Walk-ins welcome 6 days a week.