Computer Repair in Ottawa

We repair laptops, desktop PCs, iMacs and MacBooks for customers across Ottawa. Every job starts with a diagnosis: we find the cause of the problem and what it takes to fix it, then check the rest of the device. If we spot a problem that's starting to develop, we tell you and, with your consent, deal with it before it leaves you stuck.

If your laptop or MacBook has slowed down since you bought it, our system optimization service can bring back its speed, and we're happy to suggest upgrades that keep your computer useful for longer. You can book a repair online at any time.

Common Computer Problems and What to Check First

The most common computer problems are slow performance, hardware failures and software crashes. A slow computer may be short on RAM, infected with malware, running outdated hardware or software, or running too many background processes. Start by pinning down the problem, then apply the right fix. For example, if you suspect malware, run a virus scan to find and remove it. To prevent problems, do regular maintenance such as disk cleanups, and back up your data regularly.

What We Repair

We fix hardware and software problems, remove viruses and malware, and recover data from failed drives. Typical jobs include an SSD upgrade to replace a failing hard drive, a clean Windows reinstall when the operating system is corrupted, and new screens, keyboards and batteries for laptops. If a component on the board itself has failed, board-level micro-soldering is often an option.

Upgrading Your Computer: When It's Worth It

An upgrade can improve your computer's performance and extend its life. The most common upgrades are RAM, SSDs and graphics cards. It helps to know when an upgrade pays off. For example, if your computer is more than five years old and has significant hardware or software problems, replacing it may cost less than upgrading parts one by one. We help you choose the right option for your computer and offer affordable upgrades.

Why Bring Your Computer to GCOM Support

Here's what you get when you bring your computer to us:

1. Three ways to get help: in-store at our Orleans shop, on-site, or through remote support.
2. Experienced technicians: our team repairs and upgrades computers of every major brand, from everyday desktops to custom-built PCs.
3. Quality parts: we use quality replacement parts on every repair.
4. Quick service: many repairs are done within 24 to 48 hours, parts permitting, and we keep you updated if a part has to be ordered.
5. Written quote first: you see the price before any work starts, and nothing is done without your approval.
6. Warranty: repairs carry a 90-day warranty, and most laptop screen replacements carry a lifetime warranty.

Customers give us 4.9 stars across 800+ Google reviews, and you can read their reviews before you book.

We repair more than computers. We also fix game consoles, MacBooks, laptops of every major brand and desktop and gaming PCs, including custom builds.