Customer Reviews

Excellent service, clear communication, and a smooth repair experience from start to finish.

Fast efficient service. Resolved all my issues at a reasonable price.

I'm really happy I found this place! I needed a screen repair to my new laptop. They are so friendly and professional. They were upfront about costs and turnaround. I got to keep my laptop while they ordered the part. I brought in my laptop mid-afternoon and it was ready for pickup by 5PM. While I hope I don't need to use them again so soon, it's lovely to know that they are there. Thank you Jacob & team!

Fast, good communication got my controller sticks upgraded too tmr. They did a great job!

Great customer service. I received text notifications letting me know my device was ready and it was ready for pick up fast, within a couple days.

They did the work requested without any issues.

Great explanation of work required to make my laptop work again, and prompt service after we decided on the next steps. Pleasant interaction with GCOM staff.

Amazing service. I'm really happy with what they did

Ok I corrected the problem I reported earlier — a loose cable from the starter button to the motherboard. All good otherwise so far

Very quick, very easy to deal with, job well done.

Didn’t take long to get my issue fixed very professional very satisfied will continue to come if I have more issues

Excellent professional services

Jacob was awesome, great work fixing my server MB...

Almost perfect dealing 4.5 stars. My only comment is that when i asked how long it would take I was told 1-2 hours. Because I came from almost 2 hours away, i decided to wait that time out in a mall so I would save another long drive. 3 hours later I returned and it was not ready but my device was the next in the queue and but would not be ready until the next day. I was very disappointed. Just be sure to be clear with your customers, as this was very inconvenient. However the staff was courteous and very helpful otherwise. Thank you.

Good experience

Excellent service

Very quick service and great communication! My son is happy to have a working PS5 again! Thank you!

I brought in my ps3 with a broken laser, I unfortunately went ahead and tried to fix it myself not knowing my model is very finicky… Although they weren’t able to fix it, they tried everything in their power to fix it for a reasonable price and gave solid advice on what to do next. I will be doing business with them in the future!

Very helpful and knowledgeable. Took it in a second time no charge to get to the bottom of the issue. Figured it out and gave great advice and recommendations. 100% would recommend to others

Their staff were very nice and saved me as much money as possible, I would definitely return there to have more computers worked on. Thanks.

Excellent (and friendly) walk-in service. A little confusion about what was requested and delivered but it was resolved with no issue.

Quick service and good price

Awesome and easy. Dropped off a bricked steam deck, they had it repaired in 3 to 4 hours and got a text notification to let me no it was ready. 10/10

They are very helpful

GCOM provided professional and helpful service. They explained everything clearly and gave useful advice on properly positioning and ventilating my son’s PS5. I appreciated their courteous communication and guidance.

They are very helpful. They fixed the issue of the ps4

My experience with GCOM Support was excellent from start to finish. They repaired my ASUS TUF RTX 4080, which had VRAM issues, and honestly, not many shops can handle that kind of high-end repair. (They may well be the only place in Ottawa that can) They were very professional. They took detailed notes on every symptom, how and when the card was failing, and the tests I wanted run on it (MODS). I also got to see their workshop: it's clean, well organized, and has everything needed to repair high-end GPUs. They did a full evaluation, then gave me a quote, and they were completely transparent throughout. They kept me updated and communicated well. Before going to them, I'd tried a few other places and found out that not every shop has the equipment for high-precision work. GCOM does, and they clearly have a lot of experience and know-how. I don't usually write reviews, but I'm really happy with the work. Getting my RTX 4080 fixed and back in my system was a huge win for me. Thanks again.

very helpful team, offered a solution and refunded me the ordered part for my mac when ultimately it didn't work. would use them any time.

They fixed my ps3 as quickly as possible

Extremely Professional .