Customer Reviews

Very quick service and great communication! My son is happy to have a working PS5 again! Thank you!

I brought in my ps3 with a broken laser, I unfortunately went ahead and tried to fix it myself not knowing my model is very finicky… Although they weren’t able to fix it, they tried everything in their power to fix it for a reasonable price and gave solid advice on what to do next. I will be doing business with them in the future!

Very helpful and knowledgeable. Took it in a second time no charge to get to the bottom of the issue. Figured it out and gave great advice and recommendations. 100% would recommend to others

Their staff were very nice and saved me as much money as possible, I would definitely return there to have more computers worked on. Thanks.

Excellent (and friendly) walk-in service. A little confusion about what was requested and delivered but it was resolved with no issue.

Quick service and good price

Awesome and easy. Dropped off a bricked steam deck, they had it repaired in 3 to 4 hours and got a text notification to let me no it was ready. 10/10

They are very helpful

GCOM provided professional and helpful service. They explained everything clearly and gave useful advice on properly positioning and ventilating my son’s PS5. I appreciated their courteous communication and guidance.

They are very helpful. They fixed the issue of the ps4

My experience with GCOM Support was excellent from start to finish. They repaired my ASUS TUF RTX 4080, which had VRAM issues, and honestly, not many shops can handle that kind of high-end repair. (They may well be the only place in Ottawa that can) They were very professional. They took detailed notes on every symptom, how and when the card was failing, and the tests I wanted run on it (MODS). I also got to see their workshop: it's clean, well organized, and has everything needed to repair high-end GPUs. They did a full evaluation, then gave me a quote, and they were completely transparent throughout. They kept me updated and communicated well. Before going to them, I'd tried a few other places and found out that not every shop has the equipment for high-precision work. GCOM does, and they clearly have a lot of experience and know-how. I don't usually write reviews, but I'm really happy with the work. Getting my RTX 4080 fixed and back in my system was a huge win for me. Thanks again.

very helpful team, offered a solution and refunded me the ordered part for my mac when ultimately it didn't work. would use them any time.

They fixed my ps3 as quickly as possible

Extremely Professional .

They answered all of my requests and went above and beyond my expectations. Excellent service, absolutely impeccable. Highly recommend!

(Translated by Google) Excellent service with advice to avoid future problems. Affordable price compared to other places I checked for the same repair. (Original) Super service avec conseil pour éviter problème future. Prix abordable comparativement à d’autre place vérifier pour même réparation.

Exceptional service. My computer was in for a big repair and they kept me informed every step of the way. The price was more than fair and their expertise was unmatched. The manufacturer of my PC said minimum 3 month turn around time for the repair but these guys got it done in a fraction of the time. 10/10 would recommend to anyone

everything was fixed. All good Thanks very much!

Amazing service. Fast and easy. Fixed my GPU hotspot temperature issue and went above and beyond with repasting my cpu also. Thank you for everything.

Won't take my computer anywhere else. 9800x3D 5090

Nadine was excellent. My Mac was tampered with by another repair shop. I brought it here to get the battery replaced and not only did he replace the battery in 2 days (including Labour Day), he fixed my broken speaker and properly reassembled the MacBook when it wasn't put together properly by the other shop. I couldn't recommend this place more to anybody if you need to get your devices repaired.

Friendly staff, decent price and quick turnaround. Highly recommend

Fast , friendly and fixed my laptop ahead of schedule

Good friendly service

GCOM fixed my laptop, which was suffering from a Windows "meltdown", in just a few days. They were upfront with the cost and time commitment. Would definitely turn to them for computer issues.

Best place i have ever been too. I went in to get stick drift repair and the work was done flawlessly. Staff are very friendly and knowledgable

Jacob was very professional, polite and patient. He provided me with a lot of knowledge transfer regarding the issues with my laptop. Experts in their field and friendly service. I would highly recommend them.

spoke to Steph, told him i had been hacked and needed it fixed. They made sure I was up and running in no time. Computer hasn't run this good in months. Thanks guys. I highly recommend.

Excellent customer service! Had a Windows laptop serviced. I’ll be bringing my MacBook next.

Very good always