Desktop PC Repair, Gaming PCs & Custom Builds in Ottawa

Towers, Gaming PCs and Custom Builds

We repair and upgrade desktop PCs of every kind: home and office towers, gaming PCs and custom builds. Typical jobs include failed power supplies and motherboards, RAM and storage upgrades, new graphics cards and complete new builds. When a graphics card shows no display, artifacts or overheats, it goes to our GPU repair bench. Need a laptop or Mac fixed instead? Our computer repair service covers those.

How Fast We Turn a PC Around

We typically repair a desktop within 24 hours. If parts have to be ordered, expect 1 to 3 days, and we keep you informed along the way. Whether the PC runs your business or your evenings, we aim to keep downtime short without cutting corners on the repair.

Don't let a small problem grow: a software glitch can turn into a system failure, and a minor hardware fault can end in lost data. If you've already lost files, our data recovery service can help get them back.

How We Diagnose a PC

Our diagnosis is thorough and follows the same steps every time, so we fix the cause rather than the symptom:

• Initial assessment: we start with the symptoms and your concerns, and gather as much information about the problem as we can.
• Physical inspection: we examine the components for signs of damage or wear.
• Software analysis: we check for system errors, corrupted files and software conflicts.
• Component testing: RAM, storage, CPU and GPU are tested one by one.
• Performance benchmarks: we compare the PC's performance with what it should deliver.
• Final diagnosis: you get a clear explanation of what's wrong and a written quote for the repair or upgrade.

Emergency PC Support

Computer emergencies don't wait for a convenient time. If your system crashes in the middle of an important project, a virus threatens your data or another urgent problem stops you working, call us. We prioritize critical failures and work to get your system back to full working order as quickly as possible.

Maintenance and Service Plans

Regular maintenance keeps a PC running smoothly and helps prevent unexpected breakdowns. Our preventive maintenance covers software updates, hardware check-ups, system optimization and security scans. We offer customizable plans for different budgets and needs, from basic maintenance to full IT support:

• Basic: essential maintenance, including system updates, virus scans and basic optimization.
• Standard: everything in Basic, plus hardware diagnostics, performance tuning and priority support.
• Premium: everything in Standard, plus emergency support, data backup solutions and dedicated account management.

Repair, Upgrade or Replace?

Repairing a PC is often more cost-effective than replacing it. If the PC is fairly recent and the repair costs less than half the price of a new one, repairing is usually the better choice. If it's more than 7 or 8 years old, breaks down often or can't run the software you need, it may be time to upgrade or replace it. Also consider the total cost: when repairs become frequent and expensive, a new PC can cost less in the long run.

If a full replacement isn't needed, targeted upgrades can make a big difference:

• SSD upgrade: replace an old hard drive with a solid-state drive for much faster start-up and loading.
• RAM upgrade: more memory for smoother multitasking and a more responsive system.
• GPU upgrade: a new graphics card for gaming, video editing and graphics work.
• New PC: when upgrades aren't enough, we help you choose or build a new PC that fits your needs and budget.

The price depends on your PC and the parts you choose, and you get a written quote before any work starts.

Custom PC Builds

Tell us what the PC is for, whether gaming, professional work or everyday use, and what you want to spend. We help you choose the parts, build the PC and check it before you take it home, and we stay available for advice and upgrades afterwards.

Laptops, Macs and Consoles Too

Besides desktops, we repair laptops, MacBooks, game consoles and handheld PCs. Call us at (613) 424-0444, book online or walk in to our Orleans shop, Monday to Saturday.