Réparation d’ordinateurs et de consoles à Ottawa
Apportez votre portable, votre ordinateur de bureau, votre Mac, votre console de jeu ou votre carte graphique à notre atelier du boulevard St-Joseph, à Orléans. Nous posons le diagnostic, vous remettons une soumission écrite avant de commencer et nous occupons de tout, de l’écran fissuré et de la batterie usée jusqu’à la microsoudure sur la carte.
Comment pouvons-nous vous aider?
Portables, ordinateurs de bureau et Mac de toutes les grandes marques, mais aussi consoles de jeu, consoles portables et cartes graphiques. Chaque réparation commence par un diagnostic et une soumission écrite, avant tout travail.
Réparation de cartes électroniques pour les entreprises
Réparation au niveau des composants de modules automobiles, d’électronique industrielle et commerciale, et réparation en volume ou sous contrat. Envoyez-nous ou déposez une carte et recevez une soumission écrite avant toute réparation.
Pourquoi choisir GCOM Support?
Ce à quoi vous pouvez vous attendre en apportant un appareil à notre atelier d’Orléans.
Les pièces courantes en stock
Nous gardons en stock les pièces les plus demandées, ce qui nous permet de faire bien des réparations en 24 à 48 heures. S’il faut commander une pièce, nous vous indiquons le délai prévu dès le départ et vous tenons au courant jusqu’à ce que votre appareil soit prêt.
Une soumission écrite d’abord
Chaque réparation commence par un diagnostic (à partir de 45 $, plus pour certains services) et une soumission écrite. Aucune réparation ne commence sans votre accord, et nous vous expliquons le problème en termes simples, sans jargon.
Réparation des cartes à l’atelier
Notre poste de travail est équipé de microscopes et d’outils de reprise à air chaud pour la microsoudure. Les ports HDMI, les ports de charge, les cartes logiques et les cartes graphiques peuvent souvent être réparés au niveau des composants plutôt que remplacés.
Une garantie sur chaque réparation
La plupart des remplacements d’écran d’ordinateurs portables sont couverts par une garantie à vie, et les remplacements d’écran de MacBook ainsi que les autres réparations, par une garantie de 90 jours. Si un problème lié à la réparation revient pendant cette période, nous le corrigeons sans frais.
Excellent
D’après plus de 800 avis
Almost perfect dealing 4.5 stars. My only comment is that when i asked how long it would take I was told 1-2 hours. Because I came from almost 2 hours away, i decided to wait that time out in a mall so I would save another long drive. 3 hours later I returned and it was not ready but my device was the next in the queue and but would not be ready until the next day. I was very disappointed. Just be sure to be clear with your customers, as this was very inconvenient. However the staff was courteous and very helpful otherwise. Thank you.
Good experience
Excellent service
Very quick service and great communication! My son is happy to have a working PS5 again! Thank you!
I brought in my ps3 with a broken laser, I unfortunately went ahead and tried to fix it myself not knowing my model is very finicky… Although they weren’t able to fix it, they tried everything in their power to fix it for a reasonable price and gave solid advice on what to do next. I will be doing business with them in the future!
Very helpful and knowledgeable. Took it in a second time no charge to get to the bottom of the issue. Figured it out and gave great advice and recommendations. 100% would recommend to others
Their staff were very nice and saved me as much money as possible, I would definitely return there to have more computers worked on. Thanks.
Excellent (and friendly) walk-in service. A little confusion about what was requested and delivered but it was resolved with no issue.
Quick service and good price
Awesome and easy. Dropped off a bricked steam deck, they had it repaired in 3 to 4 hours and got a text notification to let me no it was ready. 10/10
They are very helpful
GCOM provided professional and helpful service. They explained everything clearly and gave useful advice on properly positioning and ventilating my son’s PS5. I appreciated their courteous communication and guidance.
They are very helpful. They fixed the issue of the ps4
My experience with GCOM Support was excellent from start to finish. They repaired my ASUS TUF RTX 4080, which had VRAM issues, and honestly, not many shops can handle that kind of high-end repair. (They may well be the only place in Ottawa that can) They were very professional. They took detailed notes on every symptom, how and when the card was failing, and the tests I wanted run on it (MODS). I also got to see their workshop: it's clean, well organized, and has everything needed to repair high-end GPUs. They did a full evaluation, then gave me a quote, and they were completely transparent throughout. They kept me updated and communicated well. Before going to them, I'd tried a few other places and found out that not every shop has the equipment for high-precision work. GCOM does, and they clearly have a lot of experience and know-how. I don't usually write reviews, but I'm really happy with the work. Getting my RTX 4080 fixed and back in my system was a huge win for me. Thanks again.
very helpful team, offered a solution and refunded me the ordered part for my mac when ultimately it didn't work. would use them any time.
They fixed my ps3 as quickly as possible
Extremely Professional .
They answered all of my requests and went above and beyond my expectations. Excellent service, absolutely impeccable. Highly recommend!
(Translated by Google) Excellent service with advice to avoid future problems. Affordable price compared to other places I checked for the same repair. (Original) Super service avec conseil pour éviter problème future. Prix abordable comparativement à d’autre place vérifier pour même réparation.
Exceptional service. My computer was in for a big repair and they kept me informed every step of the way. The price was more than fair and their expertise was unmatched. The manufacturer of my PC said minimum 3 month turn around time for the repair but these guys got it done in a fraction of the time. 10/10 would recommend to anyone
Questions fréquentes
Des réponses rapides sur les rendez-vous, les délais, la garantie et ce que nous réparons.
D’autres questions? Voir la FAQ complète
Prenez rendez-vous en tout temps
Réservez en ligne, appelez-nous ou passez sans rendez-vous, du lundi au samedi, de 10 h à 18 h. Nous examinons votre appareil et vous remettons une soumission écrite avant de commencer les travaux.
