4.9 Stars| 800+ Reviews

Marine Electronics Repair by Mail

A chartplotter that won't boot, a fish finder with a dead screen or an engine control board that stopped talking often comes down to one failed part. Ship it to our Ottawa bench from anywhere in Canada. We find the fault, quote it before any work, and send it back with a written summary of what was done.

Ships from
Anywhere in Canada
Quote
Before any work
Comes back with
A written summary

Call us with the part number first

Marine units differ a lot in how they come apart and what can be tested on the bench. Before you ship, call us or send us a message with the make, the model and the part number from the label, and what the unit does or doesn't do. We'll tell you whether we can take it on and confirm what to send. We repair the board only, so never ship the engine.

How it works

  1. Check with us first. Give us the part number and the symptoms so we know what's coming.
  2. Get a shipping label. Use our Ship to us form. If your type of unit isn't in the list on the form, call or message us and we'll tell you how to send it.
  3. Pack it and drop it off. Keep the tracking number until the unit is back with you.
  4. Bench diagnosis. We find the fault and send you a written quote. Nothing is repaired until you approve it.
  5. Repair. Corroded boards are cleaned first, then failed parts are traced under the microscope and replaced with controlled-temperature soldering.
  6. Back to you. It ships back with a written summary of the board work, which helps whoever reinstalls it. Return shipping is paid by you.

Salt water changes the job

On a board that's seen salt water or months of condensation, corrosion keeps working after the unit dries out. That's why corroded boards get cleaned and the corrosion dealt with before anything else. If a unit has been wet, disconnect it and don't keep powering it on to check it. Running power through a wet board can short parts that were still fine.

Packing a marine unit

  • Before you disconnect it on the boat, label the cables on your side, so putting it back is simple.
  • Send the board only, never the whole engine. Mounts, brackets, transducers and wiring stay on the boat unless we ask for them.
  • Wrap screens in a soft cloth before the padding, so nothing presses on the glass.
  • Add a note with your name, phone number, the boat or engine it came from, and the fault.

Use the off-season

Many boats in Canada come out of the water for the winter. If a unit acted up last season, sending it in while the boat is on the hard means it can be back and reinstalled before launch, instead of costing you weeks on the water.

Marinas and service shops

Dealers and service departments ship in units for their customers too. Our marine and outboard ECU repair page for businesses explains how we work with shops.

Shipping from your province or territory

What's different about shipping from where you are, and what's worth sending from there:

Our Services

Chartplotters and MFDs

Units that won't boot, freeze, or have a failed touchscreen or LCD. Digitizer replacement, LCD panel repair and control board diagnosis.

Fish Finders

Display units with a dead or dim screen, power faults, or board damage from water and corrosion.

Helm Instruments and Control Boards

Fuel, RPM and temperature instrument boards, multifunction gauges, and trim and tilt control modules. Dark displays, dim backlights, stuck needles.

Outboard Engine Control Boards

ECUs that stop communicating or keep the engine from starting, traced to the failed capacitor, driver IC or corroded ground.

Outboard Engine Control Boards details

Saltwater and Condensation Damage

Ultrasonic cleaning and corrosion recovery first, then replacement of the parts that didn't survive.

Frequently Asked Questions

Chartplotters and multifunction displays, fish finders, helm gauges and instruments, trim and tilt modules, and outboard engine control boards. Call or message us with the make, model and part number, and we'll tell you whether we can take it on.
Just the board. We repair marine electronics at the board level, so never ship the whole engine. Call or message us first with the part number and we'll confirm what to send.
Disconnect the power and don't turn it on again to test it, because running power through a wet board can short it. Ship it as soon as you can. The longer the corrosion works, the more parts it damages.
Yes. The unit comes back with a written summary of the board work, which helps your installer or technician when it goes back on the boat.
Yes. Dealers and service shops ship in units from across Canada. Our business page for marine and outboard ECU repair explains how it works for shops.
It depends on what failed. A diagnostic fee covers the bench evaluation, and the amount depends on the device and the kind of fault, so ask us before you ship. After diagnosis you get a quote, and nothing is repaired until you approve it. The diagnostic fee is charged whether or not the repair goes ahead. Return shipping is paid by you.

More questions? Visit our full FAQ

Ready to Get Started?

Call us with the part number first, then get your shipping label online.

Book Repair Ship to Us Call